Passengers with special needs are given prime importance at the Dubai Airport.Close attention is given to disabled passengers and the Airport authorities ensure that all facilities are accessible to such passengers also. It is their policy that the special needs passengers are ensured of a stress-free journey.
While traveling, Passenger requests for using wheelchairs or any other special services must be informed clearly to the travel agents or directly to all the airlines in the itinerary of the disabled passenger to avoid inconvenience. Also it will help the airport authorities to prepare in advance for a hassle free journey. If the disabled passenger has a companion, this should also be informed earlier as the airlines can arrange for them to be seated nearby.We will have a look at the facilities offered at the Dubai Airport.
A specially trained DCA –Dubai Civil Aviation Team (“Reaya”) which provides efficient services to all passengers. They focus on Special needs passengers.
For any special assistance help at Terminal 1 and 2, please contact the help desk at Dubai Airport on
(+971) 04 216 2016.
While traveling through Terminal 3 on Emirates Airline, please contact Emirates Special Services on
+971 4 505 7119 or +971 4 505 5053
The Golden Class meet-and-assist service (tel: (0)2 575 7466) is available to provide personal assistance.
For more information
DNATA Special Services:
(+971) 4 216 4617
(+971) 4 216 4615
Website : http://www.dubai-airport.info/